There is absolutely no American Airways buyer service electronic mail handle stated on the official Web-site, however There's a kind you could post by the web site that sends your message to The client relations Office. You can accessibility the email form here: .
I was a passenger on yor flight AA2016 away from Phil. airport on four/9/sixteen and return flight AA1755 from Atl. airport again to Phila. on 4/10. My ticket was for an aisle seat with wheelchair help because of my handicap. To the flight out of Phila., I'd an aisle seat. The younger Woman occupying the window seat was so big she couldn’t fasten her seatbelt. She promptly fell asleep and started snoring loudly which ongoing for the whole flight. To the flight again, I had my boarding move was for a daily seat. I attempted to alter seats at the kiosk , mainly because it indicated there were supplemental seats in the most crucial cabin spot without the need of results. My son and daughter-in-law were being denied gate passes to help me get right down to the plane and also the ticket agent was truly uncomfortable. I made an effort to enhance with the boarding desk, then young person indicated my ticketwas for handicap in his Computer system, he said the cabin seats were available and attempted to update me but without the need of results. When I acquired back into Phila., I waited Pretty much forty minutes to get from your airplane to baggage. This was by far the most humiliating and demeaning expertise I've ever had. In the event the wheelchair ultimately arrived, the girl started complaining about being forced to thrust me. She couldn’t get the wheelchair up the elevation.
even so ihave not been privileged to improve seats on British airways Portion of my flight.My locator no. is AUOANL.My spouse is incredibly upset right after getting loyal to American for more than 20 years.
I have attempted, with out success to succeed in your purchaser service Office. I misinterpret the flight time in your flight 3530 and wish to vary it. I attempted contacting in 5 minutes of booking this flight but have experienced no reaction.
I was on hold for approximately 40 minutes, with regular ‘updates’ from a supervisor named Tony…who was contacting some unidentified Division to examine on the second, lacking voucher….when…Of course,, I had been Slash off! I named back…only to become instructed the wait around can be eighteen-25 minutes. I’m continue to waiting around on this contact back. This trip is definitely the vacation of a life time for my husband, a wounded veteran and cancer survivor.
Ref: Ticket numbers 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a consequence of ailment. I understand we will use our tickets inside the yr from date of invest in.
Your not enough reaction prompted me to terminate my excursion which I explained to All people to at American.. Make sure you convey to me what I do subsequent..
My Mother experienced a worst practical experience with AA flight.my Mother is 81 yrs.old Woman who would not communicate English.We requested wheelchair support resulting from her arthritis plus a language challenge.We had reconfirmed out request ahead of her departure and a few days ahead of all collectively 4 periods.At DFW airport she needed to alter airplane.She received off the aircraft and was instructed to look ahead to a wheelchair aid.Following waiting around very long time nobody came to help her.Resulting from not acquiring a wheelchair guidance punctually she missed her connecting airplane to N.J.By some means she control to acquire a plane but not about his until eventually upcoming morning.Agent was helping her to create an arrangement for her to remain overnight in the Airport.
What good is writing your displeasure to this so termed “purchaser service†if nothing is done to deal with the complaint.
the AA man or woman at the AA terminal being really snide, when in fact I'd accomplished every thing in my Command to acquire to your aircraft in the well timed manner.
que se emitme desde australia y aqui en bogota colombia no me dan ninguna solucion por favor espero pronta respuesta dios les bendiga
However seeking to uncover anyone to help me with my problem. Have sent a message around the AA internet site with a response that designed no sense. Have identified as and been explained to to ship the information. I attempted to response to the information that designed no feeling And that i acquired an e-mail back stating which the e-mail tackle I responded to isn't is use.
I much too had an absolute nightmare of the flight with them. I stuffed out their 1500 phrase complaint form by slicing it down to the point that even I did not fully grasp what I had undergone.
Previous thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I'm able to’t inform you ample about the superb service I been given. I requested a wheelchair for each airports and also the chair and attendants have been suitable there and went earlier mentioned and past the decision to responsibility.